Refund policy
We offer a 30 day return policy for eligible products, provided customers contact us prior to initiating any return. We do not accept broken or damaged items as returns. Customers are responsible for ensuring proper packaging and sufficient cushioning so items arrive safely at our returns department. We reserve the right to approve or refuse return requests at our discretion to protect product quality and handling standards.
If you have any questions, please email our customer service team at support@kilncor.com